A mass was seen in my mother’s pancreas during a routine ultrasound scan at a polyclinic 1.5 years ago.
She was referred to a restructured hospital for follow up as a subsidized patient. However, my family did not feel confident with the medical care given to my mother and hence we consulted Dr Ravi for a second opinion. Subsequently, based on the findings from further scans and investigations, my mother underwent a Whipple’s Operation performed by Dr Ravi and his medical team in June 2010.
Despite the major surgery, my mother recovered quickly and was back to her normal activities within 3 months. She remains well today. We attribute this to her positive outlook, faith and not least the professional skills and medical care rendered by Dr Ravi and his team.
We are also particularly grateful to Dr Ravi for his encouragement and assuring words during those uncertain and worrying times. He is never in a hurry whenever we see him and would spend all the time required to explain and answer our questions. His empathy, coupled with outstanding medical skills, made all the difference.
Special mention also goes to his friendly clinic assistant Yoke Ling who shows much care and concern for my mother and other patients too. Once again, we give our heartfelt thanks to Dr Ravi and his team.